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Ohio State Highway Patrol Seeks More Dispatchers | News, Sports, Jobs


ST. CLAIRSVILLE — Between retirements and hiring demands, the Ohio State Highway Patrol has had trouble finding people to fill their dispatcher positions.

Dispatcher positions are open at a number of locations across the state, including the St. Clairsville Post Office. District Dispatcher Supervisor Jen Moran said dispatchers are needed primarily in rural areas of the state. She said she has worked to fill positions in the district for the past year and a half to two, including posts in St. Clairsville, New Philadelphia and Cambridge.

“We’ve had a lot of retirements lately and other people have taken other positions, so we’ve had a lot of vacancies here lately for those reasons.” She said.

“We have an extensive hiring process. We need a lie detector, background (check) and a drug test, so sometimes it seems difficult to pass.”

Moran said the St. Clairsville post currently has six dispatchers, one of whom will retire in January. The aim is to fully staff the post office with eight dispatchers.

Although the job can be stressful at times, it’s a rewarding career, Moran said.

Qualifications for prospective applicants include a minimum age of 18, a high school diploma or GED, a valid driver’s license, literacy English, a course or three months of typing, personal computer and word processing experience or equivalent. Preferred qualifications are knowledge of law enforcement procedures, six months of public relations experience and 12 months of experience operating a computer.

Those who live out of state can apply for the position now.

Moran said they’re looking for people who are “ready to get to work”

“Sometimes it can be a tiring or stressful job. It’s also rewarding.” She said, adding that the dispatcher is a 24-hour operation, meaning staff can work on holidays, weekends and evenings and sacrifice some family time.

“It helps to approach things with this attitude.”

Moran said her favorite aspect of the job is being able to help people in need.

“It is the enriching feeling of being able to help. You talk to people on what might be their worst day ever and just give them help or a sense of relief.” She said.

Benefits include competitive pay with a starting wage of $23.22 per hour, health insurance, tuition reimbursement, deferred compensation, the Ohio Public Employees Pension Scheme, paid vacation, personal time off, uniform and dry cleaning provision, and paid education at work.

Lt. St. Clairsville Post commander Maurice Waddell said they brought back the Cadet Candidate program for those interested but too young to enter Trooper Academy. He said the program was the starting point of his career.

The program is aimed at individuals between the ages of 18 and 21 and hires them into a dispatcher position to learn about various aspects of patrol and gain experience. The program requires monthly physical training tests to prepare recruits for the academy. The starting wage is $19.41 per hour. Those interested can contact the Post Office at 740-695-0915 for more information.

The St. Clairsville Post also offers prospective dispatchers the opportunity to observe the department for insight into assignments.

Those interested in applying for a dispatcher position can do so online at statepatrol.ohio.gov/recruit.



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